SoftMoc.com Reviews

I was worried after reading all the bad reviews ( after I ordered) but was pleasantly surprised.
Ordered on the 6th, shipping confirmation on the 7th and received them on the 9th.
Exactly what I ordered, correct size and in great shape !

I have been shopping with SoftMoc for many, many years, in-store and online. I like that they have a wide variety of brands that they offer and their shipping/delivery time is incredible! I purchased something recently from softmoc.com and received same day shipping! It's amazing.

I've always received the items I paid for and never had issues with items not being the right size as I usually play it safe and buy shoes from brands I'm familiar with. I will say that in-store shopping isn't as awesome as shopping with them online and I usually just order online.

The main reason for that is because almost every store I've ever been to is understaffed and anytime I just need to ask a question it's difficult because they typically only have one representative manning the cash register as opposed to someone walking around to assist customers. That can be tricky seeing as their shoes are all display and you need someone to go and get the shoes you want to try on from the storage room.

That might seem pretty minuscule on the scale of things retailers might do that seem unappealing, but for someone like myself who has severe social anxiety it sucks to have to stand in line at the cash register just to ask the person for some shoes to try on and I've been forced to do that at multiple SoftMoc stores.

Aside from their brick and mortar stores being understaffed, SoftMoc is a great company and I will continue to purchase items online!